The service transaction between a patient and physician has always been looked at closely from a billing perspective. Relatively few attempts have been made to enhance the match-making aspect of it: like which physician is best suited for the given patient? Tweaking this may have cascading effects downstream in the service experience and actual outcome. Years ago, Zocdoc impressed me with their...
One the joys of working in an opaque system is that there are endless opportunities for curators. "Handpicked", "Invite-only", "Top 0.x%" slogans carry emotional value because the perennially ill-informed consumer is guaranteed to be frustrated with the complexity and impersonal nature of the given opaque system. The national prize for opaque system has been consistently won by healthcare ever...
As I've pointed out before, referrals is a complicated workflow in healthcare. But it's important nevertheless because it affects transition points in a patients care continuum, in turn affecting outcomes and cost. Par8o was founded by the same guys who started Sermo (the online physician community that had the distinct honor of being the first review on Multiplyd 🙂 ). It's a referral...
In healthcare, 'referral' is used when a provider from one clinical domain directs a patient to a provider in another clinical domain. Most prominent use case is when a primary care physician (PCPs) refers a patient to a specialist or for services performed outside the PCP's office (diagnostic tests, outpatient surgery, etc.). If a referral is deemed medically warranted, the PCP decides at...
Doximity is a mobile-based social network for physicians. It brings back memories of Sermo, which was my first review, written more than two years ago. Doximity was started by Jeff Tangney who was also one of the co-founders of Epocrates- an extremely popular physician information tools vendor that recently filed for an IPO in July 2010. The free app is currently only available for iPhone...
iTriage is a mobile app that helps users understand, prioritize their acute health-related symptoms and seek appropriate and close-by care. Its service is also available on the web at iTriageHealth. At the core is a symptom-checker that lets users do a high-level categorization of what could be wrong with them, and how serious/not can it be. That functionality is nothing special, since there are...
Usually I'm wary of putting time into big-budget health portals, but San Francisco based Healthline deserves a mention. They have a portfolio of healthcare search, navigation and content that is syndicated through a growing network of big web properties like AARP, Health.com, iVillage, AOL etc. Healthline was founded in 1999 as YourDoctor.com and was re-launched as Healthline Networks in 2005....
Vitals is a physician search and rating destination. The fact that we need such tools is indisputable, although there are a plethora of sites that claim to have this ability now (DrScore, RateMDs, HealthcareReviews, HealthGrades, DoctorScorecard to name a few) . Which is part of the reason why none of them is successful enough to be the ultimate source of such information. Board certification,...
ZocDoc is a free service that allows patients to book Doctor appointments online in New York City. It started in September 2007 as a service to help people find and make dentist appointments in NYC, and has now includes other specialties too (like primary care, dermatologist, ENT, ortho, OB/GYN, allergist, podiatrist, etc.) Patients get to use the site for free- looking up physicians that...
While we wait for President Obama's public plan, the 46 million uninsured Americans need some options. Healdeal aims to bring the free market model to healthcare as one of them. The goal is to provide a marketplace for self-pay (uninsured) individuals to connect and transact with providers registered on the website. There is scope for such services, for sure. There are significant number of...